Cash on delivery is a type of payment made on delivery rather than in advance via online payment or bank transfers. It’s interchangeable with the term “collect on delivery” as it nowadays also includes transactions by mobile money for now. The name does not necessarily mean you must have the money in the physical form of the currency.

This method is used for physical products only and cash on delivery will only be made via MTN Mobile Money only - No Physical Cash is accepted. Customers choosing this payment may pick item purchased in-person from our pick-up locations.

 

Terms and Conditions:

1. This service is for physical products only.

2. This payment option is currently available in Accra and Koforidua.

3. This payment method require that the receiver is physically present at the delivery address to finalise this transaction. This means that the parcel cannot be left in a safe location or with the neighbour if the receiver is not at home to pay us.

Failure for customers to make payments for deliveries that were sent to their offices or homes may not qualify to use this payment service subsequently until further notice.

4. Maximum amounts for cash on delivery shipments is usually around GHs1,000

5. We reserve the right to decide who can make payments via cash on delivery at any time. Customers who cannot use our cash on delivery can use our payment via Bank Account which offer an additional layer of customer protection or any of our acceptable payment options.